How to Set up a Vocal Video Collector

You can use Vocal Video to collect authentic video testimonials from customers, employees, and more — in just a few minutes. Here’s how to start collecting new videos.

Create your Video Collector

  1. Click Create > New Video Collector. Select a use case ie Marketing, Employer Brand, or Internal Comms. You can also pick a template or start from scratch.

2. Add your prompt - the more detail the better.

Customize Your Video Collector

In the center of your screen, you’ll see a live preview of your Collector on mobile. Use the Collector Setup menu on the right-hand side to review each section:


You can also customize your collector in additional ways: see Settings and Other.

And when you are happy with your collector, you can Record a Test Response.

Intro

  • Collector Title: This is what shows up for your respondents in the Collector.
  • Spokesperson: Decide who you'd like to represent your brand and add a headshot.
  • Welcome Message: Make any edits you'd like. You can use variables to pull from the information you already have in your account.
  • Welcome Video (Optional): Upload or record a short welcome video (recommended length: under 10 seconds). You can select a specific thumbnail image from the video to display.
  • Incentives: Use our $100 gift drawing, turn off, or choose your own. More details here.
  • Contact Email: Helps build trust that the Collector is coming from your brand.

Branding

These settings apply to all your Collectors. When possible, we have pre-filled this with the logo and colors from your website. Workspace logos and colors can be set up universally in the Brand Kit on the left hand navigation bar on the Home page.

Questions

  • Edit or add questions


  • Question settings Click on the gear next to each question to:
    • Add custom tips
    • Use a teleprompter script
    • Set time limits for responses (Pro and Enterprise only)
    • Toggle audio-only response option

Attribution

Collect important details after the respondent completes their video.


Thank-you

  • You can customize this message


  • Pro plans: Add a Custom Call-to-Action

Settings

Flip back over to the right side of the Collector preview to update these advanced settings.


  • Accept audio responses: Turn off the option to accept audio responses if you only wish to receive video responses. 

  • Autogenerate Draft Videos: Turn off the option to autogenerate drafts, especially if you plan only to use the raw responses. 

  • Enable background blur: Allow respondents to blur their video background during recording. This feature is is in beta, and only works with certain browsers.

  • Show “How it Works” blurbs: You can opt to hide this if you wish.

  • Show Help & FAQ links: You can opt to hide this if you wish.

  • Show step numbers: You can opt to hide this if you wish.

  • Force horizontal video on phones: This guides respondents through how to flip their phone and record a horizontal video
  • Public Link: You can edit the Collector link here.

  • Email Templates: Customize the invitation and reminder emails here.


  • Kiosk Mode: This optimizes the Collection experience for in-person video collecting, putting your Collector in a loop. (Pro/Enterprise Only) 

  • Open Graph Image & Description: Customize the link preview that appears when sharing on social media and messaging platforms.(Pro/Enterprise Only) 

Other

Use the icons in the upper left to star the collector, manage notifications and perform other actions.

  • Star icon - to star the collector
  • Bell icon - manage notifications for this collector
  • Ellipsis (...) - to Rename, Duplicate, Deactivate or Delete the collector.

Record a Test Response

Put yourself in the respondent's shoes by recording a test response.

Responses

There are multiple options for distributing your Video Collector. 

  • Send a video request through Vocal Video with an on-brand video and automatic reminders
  • Upload an email list and send branded bulk video requests with automatic reminders
  • Automate video requests with an integration - automatically trigger Video Collectors to send.
  • Get a link to share directly through your own email, messaging platform, social etc.

  • Get a QR code


For more information see:

How to Request Videos

Tips for Improving Response Rates

Still need help? Contact Support at support@vocalvideo.com

Related Articles