Using Kiosk Mode to Collect Videos at Live Events
What Kiosk Mode is and when to use it
Live events are a great opportunity to collect video testimonials, customer stories, and industry-expert videos. You can distribute a video collector link at your event for attendees to record on their own devices, but what if you want to provide your own recording setup, and you want it to be optimized for multiple people recording on the same device, one after another? That's where Kiosk Mode comes in.
Note: Kiosk Mode requires a Pro or Enterprise plan.
How it works
When you enable Kiosk Mode on a video collector, the respondent interface runs in a loop: when one respondent is finished, the experience seamlessly starts over, ready for the next respondent to begin. All responses from different people are automatically kept separate, even though they are submitted on the same device.
Changes to the final page of video collectors
On the final page of your video collector (the "thank-you page"), rather than seeing a Vocal Video promo, or a call-to-action to visit your website, the user will be prompted to tap 'Done', which will reset the experience for the next respondent. If they leave this page open, the video collector will also automatically reset for the next respondent after 30 seconds of inactivity.
Tips for using Kiosk Mode on Macs, PCs, and iPads
Fullscreen Mode
When you present a video collector in Kiosk Mode at an event, you'll almost certainly want people to get a fullscreen experience. To do this, look for the small Enter Full Screen link in the bottom-right-hand corner of the screen. (This is only shown when Kiosk Mode is enabled, and only on Macs, PCs and iPads.)
How to reset the Video Collector manually
If someone abandons the video collector partway through the process, you can manually reset it for the next respondent with the 'Restart' link in the bottom-right corner.
Enable Camera & Microphone Permissions
Be sure to enable camera & mic permissions and record a test response before your first respondent tries the collector out -- this will give respondents a seamless experience, and will give you a chance to check your lighting and troubleshoot any issues with live-event wifi before someone is trying to record.
Tips for using Kiosk Mode on iPhones & Android devices
Install a shortcut on the device's home screen
Fullscreen mode doesn't work the same on smartphones as on tablets and computers. For smartphones, the best way to provide a fullscreen kiosk-mode interface is to save a link to the video collector's homepage to your phone's home screen. When you open the video collector from the link on the phone's home screen, it will automatically open in fullscreen mode.
On iPhone:
- Make sure the video collector's home screen is open in Safari (not inside an app like Gmail or Slack)
- Tap the Share icon
- Select 'Add to Home Screen'
- Edit the title of the home screen link if you wish
- Tap the icon to open the video collector in fullscreen mode
On Android:
- Tap the three-dot icon at the top right-hand corner
- Select Add to Home Screen
- Edit the title of the home screen link if you wish
- Tap the icon to open the video collector in fullscreen mode
Enable Camera & Microphone Permissions
Just like with desktops & tablets, be sure to enable camera & mic permissions and record a test response before your first respondent tries the collector out.
Have any questions about Kiosk Mode? Let us know.