Video Collector Customization FAQ
Most customers won’t need to make any advanced changes to the Video Collector, but it is now possible to update all of the fields. Read on for details on how.
If you are looking to translate your entire Collector to another language, check out this article: Localizing Video Collectors, Transcripts and Subtitles.
Table of contents:
- Welcome Page
- How do I customize the “How it Works” blurb?
- How do I customize all the text on the Collector Welcome Page?
- Questions
- How do I edit the tips that come with every question?
- How can I ensure that respondents leave a shorter response?
- Incentives
- How do I turn off the $100 prize drawing?
- How do I give my own incentive?
- Respondent Experience
- How can I change the Start Record button?
- How can I turn off or edit the step numbers?
- Attribution
- How do I ask for things other than name, email job title, or company name?
- Are Name and Email fields required?
Welcome page
How do I customize the “How it Works” blurb?
You can opt to not show it entirely.
If you want to keep it but edit the text, click Customize Collector Text. Access the Welcome Page tab, and then you can edit every section.
How do I customize all the text on the Collector Welcome Page?
By selecting Advanced, and then Customize Collector Text. Be careful with the variables which look like this: {{text}}. These draw from our database.
Questions
How do I edit the tips that come with every question?
Click the tiny cog button on the top of every question. This allows you to edit tips and max duration.
You’ll need to edit the tips separately for each question.
How can I ensure that respondents leave a shorter response?
Click the tiny cog button on top of every question. At the bottom, toggle Max recording length.
Respondents can be given less than 5 minutes, but not longer. We suggest adding a supplemental question if that’s the case.
Incentives
How do I turn off the $100 prize drawing?
Turn it off on the Welcome Page and toggling Incentives.
How do I give my own incentive?
First, turn off Vocal Video’s Prize Drawing. Then, choose Giveaway, Contest, or Donation and write in your own text under Custom Incentive.
Respondent Experience
How can I change the Start Record button?
Any preset you are not happy with can be edited by selecting Advanced, and then Customize Collector Text.
There are many text fields to edit as our software is optimized for both desktops and mobile. Take a look at these three sections as you make your edits:
- Desktop Video/Audio Recorder
- Desktop Camera Permission Overlay
- Mobile Response Uploading
If you make a mistake while editing, you can restore defaults by copying the Default Value at any time.
How can I turn off or edit the step numbers?
You can turn this off entirely in Advanced.
With step numbers…
To edit the text, for example, if you want to write Simulation or Exercise, depending on how you are using Vocal Video, just toggle Advanced and Customize Collector Text.
Question Pages is where you can edit the name of the steps.
There are variables in this value, so be careful not to alter that text or it will break the code. Instead, alter the text outside of the brackets.
Attribution
How do I ask for things other than name, email job title, or company name?
Note: Including and editing Custom Form Fields is only possible with a Pro subscription.
In the Attribution section of the Video Collector, select Custom Form Fields to manage this. You are allowed up to three more custom fields.
Are Name and Email fields required?
Yes. They are required.