How to Set Up Custom Releases/Waivers

Vocal Video Professional and Enterprise customers can upload custom, company-specific video releases and ask that their respondents explicitly consent within the Video Collector

When this feature is enabled, we keep track of whether each respondent agreed, as well as the exact language each respondent agreed to.

Creating Custom Video Releases

To create a custom video release, go to Settings > Custom Video Releases. 

Click New Video Release to create a new release and paste in your release language. 

Our editor lets you apply simple formatting like bold text, italics, lists, and links to any external documents you might need to reference. 

If you need to change your custom release language after it’s been in use for a while, you can create a new custom release and mark it as Active. This lets you keep track of which release version each of your respondents agreed to. Note: You can only have one active video release at any given time.

Previewing the Respondent Experience

To see what your respondents will see, open up the collector builder for one of your collectors and click Attribution Page in the checklist. You’ll see the toggle that respondents are asked to click to signify agreement, and you can view the release exactly how it will appear to respondents.

If you want to disable the custom video release on a particular video collector, you can disable that in the Video Collector builder.

Here’s what the release will look like for your respondents on mobile:

If they click the video release link, it will show them the entire text of the release:

Learn more about how to check who consented to your Custom Release.